Frequently Asked Questions
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Frequently Asked Questions
What is a car subscription?
A car subscription is a flexible, rolling monthly contract that bundles rental, maintenance, road tax, warranty and breakdown cover into one payment — you just add insurance and fuel or electricity. See our full Car Subscriptions page for details.
Do I need a credit check?
Yes — all applications go through a credit check as part of our FCA and anti-money-laundering obligations. We use this alongside an affordability assessment, and can consider non-status applications on a case-by-case basis.
How quickly can I get a vehicle?
Vehicles shown as in physical stock can often be delivered within a few working days once your credit line is approved. See our In-Stock Vehicles page for the fastest turnaround options.
Is insurance included?
No — you'll need to arrange your own fully comprehensive insurance (or an appropriate fleet policy for business customers). See our Insurance page to get a quote.
Can I return my vehicle early?
On subscription and flexible lease contracts, yes — with a minimum of 5 working days' notice, subject to availability and any blackout periods. Fixed short-term leases may not be extendable or reduced without penalty — always check the individual contract.
Do you help businesses with overseas directors or an overseas parent company?
Yes — see our dedicated pages on leasing for businesses with overseas directors and leasing for businesses with an overseas parent company or shareholders.
What is non-status leasing?
Non-status leasing is an affordability-based assessment for individuals or businesses who fall outside standard automated credit criteria. It is not a bad credit, CCJ or adverse credit product — see our Non-Status Leasing page for full details.
Can I select multiple vehicles to enquire about at once?
Yes — use the 'Compare' checkbox on any vehicle card to add it to your enquiry basket, then send a single enquiry covering every vehicle you've selected via WhatsApp or email.
Ready to find your next vehicle?
Browse live stock or send a quick enquiry and we'll take it from there.